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Islamic Relief

Privacy Statement of Islamic Relief Worldwide

Islamic Relief Worldwide is an independent non-governmental organisation dedicated to alleviating the poverty and suffering of the world's poorest people. Working in over 20 countries worldwide, we help people regardless of race, gender or religion.  Our activities and those of our subsidiaries and partners range from raising awareness and funds to actively implementing and managing emergency and development programmes.

Modern information and communication technology play a fundamental role in the activities of an organisation like Islamic Relief Worldwide.

Although you can access our home page and browse our site without disclosing your personal data, there are some services which require you to disclose some personal information. Islamic Relief Worldwide is committed to protecting your privacy. This privacy statement covers how we will use your personal information on our website www.islamic-relief.com   

Collection and Use of Personal Information

Personal information is information about you that makes you personally identifiable like your name, address, email address, phone number, or credit card number and that is not otherwise publicly available.

We do not ask you to disclose personal information except when it is necessary for you to take part in the activities or use services on our website. Examples of such activities and services are our online donations service and email notifications service. Any personal information you volunteer to give is used by Islamic Relief exclusively to provide relevant online services.

We will make efforts to protect privacy in one or more of the following ways:

  • Personal information about you is collected if only absolutely necessary. As much as possible, we limit the number of times personal information is requested online to help protect your privacy.
  • Personal information will be deleted once it has been used for the purpose for which it was collected except when we are legally obliged do otherwise by laws and regulations.
  • We have safeguards to protect your personal information and provide access only to duly authorised employees if absolutely necessary (see Confidentiality and Security section below)

Islamic Relief Worldwide has offices and partners in several countries. This policy covers only www.islamic-relief.com and not necessarily the websites of our partners, who may have local laws and regulations for this purpose. We do not collect personal information about our website visitors from other sources, such as public records or bodies or private organisations.

We do not knowingly collect personal information from children who visit our website. If you are under 16 please seek your parent's permission before using this site and before providing any personal information on this site. The internet can sometimes not be all it seems.

Services such as our website guestbook allow you to post information which can be accessed publicly. When you use the guestbook, Islamic Relief will not publish your email address details and may screen any information supplied.

Our website includes an opt-in email subscribe facility where you can elect to receive email communications from us. We may use email to tell subscribers when the website is changed, down or to tell you about new features or content on the website.

Confidentiality and Security

We give you the option of using an industry standard secure transmission method (such as SSL) to send us your primary personal information, credit card details and passwords.

We have physical, electronic, and procedural safeguards to protect personal information about you. We have implemented security policies and technical measures to protect the personal information we have under our control from unauthorised access, improper use, unauthorised modification and unlawful destruction or accidental loss. Your personal information is not shared with or sold to any third parties for marketing purposes.

All employees and data processors, who have access to, and who are associated with the processing of personal data are obliged to respect the confidentiality of our visitors’ personal data. Where necessary, we limit access to all personal information about you to employees who we believe reasonably need to come into contact with that information in order to provide products or services to you.  In most cases our website services will be automated, thereby greatly reducing the need for employees or others to view your personal information. We ensure that your personal information will not be disclosed to state institutions and authorities except if required by law or other regulation.

Non-Personal Information

When visitors come to our site, we may automatically or via programming, collect some non-personally identifiable information such as the type of computer operating system (e.g., Windows '95 or Mac OS) and browser software you use.  Our Internet server also records the IP address and pages requested for anyone who accesses the site.

This information may be used by Islamic Relief in a non-personally identifiable way for the following purposes:

  • Technical administration and development of the website
  • Marketing statistical analysis
  • Customer administration and support

We do not use cookies to store personal data and we do not link non-personal information stored in cookies with personal data about specific individuals.

Content and Services from Other Websites

Some of the content and services offered from our website are provided by third parties. Such third party websites and web service providers may collect personal and non-personal information about you.   These websites will have their own privacy statements and practices governing the way they use your data.

Though we will make every effort to minimise the use of third-party service providers, we cannot control or be held responsible for the content and services on other websites.

Unless stated otherwise Islamic Relief Worldwide is not affiliated with external web sites.  Any links from external web sites do not constitute an endorsement of that site by Islamic Relief Worldwide. Islamic Relief Worldwide is not responsible for the content of external internet sites.

Contact Information

Head Office Registered Address:

Islamic Relief Worldwide
19 Rea Street South
Digbeth
Birmingham
B5 6LB
United Kingdom

Telephone: +44 (0)121 605 5555

Details of our regional offices and fundraising partners can be found on our contact us page.

Email: Click here to email us

UK Registered company no. 2365572. 

Registered at the Registrar of Companies for England and Wales at Companies House, Cardiff as a company limited by guarantee. 

UK registered charity no. 328158

Islamic Relief Worldwide reserves the right to make changes to this statement at any time.

If you would like to know more about Islamic Relief and our vital work as an independent humanitarian charity organisation please go to our website at www.islamic-relief.com.

Islamic Relief